Refund policy

If you would like to return your product, we're happy to exchange or refund your order if returned within 14 days of receiving the product.

Any returned items must be unopened and sent back in the same condition as received, including packaging. 

To start a return, please contact us at letschat@olivercare.co. Please note that any outgoing and return postage costs incurred in an exchange or return are at the buyer's cost. 

If you have received any damaged or faulty item, or if your order is wrong or incomplete please let us know by emailing at letschat@olivercare.co and we will do our best to rectify the situation.